Privacy Policy

Privacy Policy and Terms of Sale

This Privacy Policy describes how and when SisterCatBlankets collects, uses, and shares information when you purchase an item from this site, contact me, or use my services through this website.

This Privacy Policy does not apply to the practices of third parties that SisterCatBlankets does not control, including WordPress, Woocommerce, Paypal, OVH, or any other third party services you access through this website.

Information Collected by SisterCatBlankets

To fulfill your order, you must provide the SisterCatBlankets website with certain information, such as your name, email address, mailing address, payment information, and details of the product you are ordering. You may also choose to provide SisterCatBlankets with additional personal information (for a personalized weighted blanket, for example), if you contact me directly.

Why SisterCatBlankets needs your information and how I use it

SisterCatBlankets relies on a number of legal bases to collect, use and share your information, including:
as needed to provide my services, such as when SisterCatBlankets uses your information to fulfill your order, resolve disputes, or provide customer support; if necessary to comply with a legal obligation or a court order or in connection with a legal action, such as retaining information about your purchases if required by tax law; and as required by my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. SisterCatBlankets uses your information to provide the services you have requested and in my legitimate interest to improve my services; and 2) compliance with the law. SisterCatBlankets uses your information as necessary to comply with my obligations under the law.

Information Sharing and Disclosure

Information about my customers is important to my business. SisterCatBlankets shares your personal information for very limited reasons and in limited circumstances, as follows:
WordPress, Woocommerce and Paypal: SisterCatBlankets may share information with WordPress, Woocommerce and Paypal as necessary to provide my services to you.
Service providers. SisterCatBlankets uses a trusted delivery company to deliver your order. SisterCatBlankets will share your personal information with this third party, but only to the extent necessary to provide these services.
Business transfers. If SisterCatBlankets sells or merges its business, SisterCatBlankets may disclose your information as part of that transaction only as permitted by law.
Legal obligations. SisterCatBlankets may collect, use, retain and share your information in the good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate and combat fraud and other illegal activities, security or technical issues; or (d) protect the rights, property, and safety of my customers or others.

Data retention

SisterCatBlankets retains your personal information only for as long as necessary to provide my services to you and as described in my Privacy Policy. However, SisterCatBlankets may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements. SisterCatBlankets generally retains your data for the following period: 4 years.

Transfers of personal information outside the EU

SisterCatBlankets stores your information directly on a database on this website. SisterCatBlankets stores and processes your information on dedicated OVH hosting. The hosting server (as reported by OVH) is located in Poland (EU) but OVH declares that it complies with French laws and regulations.

Your rights

If you reside in certain territories, including the EU, you have a number of rights regarding your personal information. Although some of these rights generally apply, some rights only apply in certain limited circumstances. SisterCatBlankets describes these rights below:

Permission to access. You may have the right to access and receive a copy of the personal information SisterCatBlankets holds about you by contacting me using the contact details below.
Modify, restrict, delete. You can also have the