Returns and Cancellations:

SistercatBlankets gladly accepts returns and cancellations

Contact me within: 14 days after delivery.
Return items within 30 days of delivery.
Request a cancellation: within 6 hours of purchase.

SistercatBlankets does not accept exchanges
But do not hesitate to contact me if there is a problem with your order.

Custom Orders

Cannot be Returned or Exchanged: Due to the nature and unless they arrived damaged or defective, SistercatBlankets cannot accept returns for custom orders.

Return conditions

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Order processing time

The time it takes to prepare an order for shipment varies. For more details, see the individual elements. Estimated delivery times in Europe: 1-2 weeks

SisterCatBlankets will do its best to meet these shipping estimates, but cannot guarantee them. The actual delivery time will depend on the shipping method you choose.

Customs and import taxes (outside France)

Buyers are responsible for customs and import taxes that may apply. SisterCatBlankets cannot be held responsible for delays due to customs.

Legal information

VAT not applicable, art. 293B of the CGIs (Code of French tax administration)

SIRET number: 839 964 764 00014

Insurance no.: CIRDE054851